Caution: Some people may find the content on this website confronting or distressing. Aboriginal and Torres Strait Islander people are also warned that this website may contain images, voices or names of deceased persons.
Please carefully consider your needs when reading the following information about Indigenous mental health and suicide prevention. If you are looking for help or crisis support, please contact:
The AIHW acknowledges the Aboriginal and Torres Strait Islander individuals, families and communities that are affected by suicide each year. If you or your community has been affected by suicide and need support, please contact Thirrili on 1800 805 8011800 805 801.
The AIHW supports the use of the Mindframe guidelines on responsible, accurate and safe suicide and self-harm reporting. Please consider these guidelines when reporting on these topics.
Improving cultural responsiveness of Victorian hospitals: Final report
Description
This evaluation is part of a wider evaluation of the Koolin Balit Investment and was commissioned by the Department of Health and Human Services (the department) to
examine Victorian hospital’s efforts to improve the cultural responsiveness and cultural safety for Aboriginal people. The evaluation was conducted during January 2016-October 2016 and relied on a predominantly qualitative approach.
The five evaluation questions under examination are:
1. To what extent have Victorian hospitals improved their cultural responsiveness to Aboriginal people?
2. To what extent have people’s healthcare experiences in Victorian hospitals (including cultural safety) changed?
3. What strategies have led to the most significant and sustainable improvements in cultural responsiveness and cultural safety of hospitals for Aboriginal people and staff?
What are the critical contextual factors which enabled this success, and how could the successful strategies be replicated in other hospitals/settings? Have there been any
unintended consequences of the successful strategies?
4. Are there strategies being employed which are relatively ineffective or unsustainable?
5. How can we improve measurement and monitoring of cultural responsiveness and cultural safety, both by individual hospitals and state-wide? How can we incorporate
measuring the gaps between Aboriginal and non-Aboriginal people’s access to quality care as a key impact?
